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Typing Test for Customer Support

Customer support and BPO roles routinely test typing speed — most listings require 40–60 WPM, and faster typists reliably handle more tickets per hour.

Time1:00
WPM0
Acc100%
test open has lose was team there only why day be number dark different big level to which wait day more fast clean could what between each year was way would each on year with why close is good that than open amazing on press show back win right think also feel time same before over how letter to have every my great down way no also win dark hand wait hand would seem next few so steady clean letter small which learn build page next place begin better lose old home world first us word much an not where stop from through focus there day more at level young two why show type close just have him year during how smooth focus place day win lose home lose light it again place show to later few back great about also they feel could into last why over great and make calm big down old great one so dark they found year each more work today code it press year into to team my before team a slow is press speed give for of be you around could fast about all own this they show today calm own way begin screen amazing calm should calm an young when even press will code of while how my both been last clean wait around smooth they love most up rank last many steady one even right right team where play home any test world test place sentence good a quick start your these begin learn type open different who rank look last number later in not bright us most while always thought maybe there long not number other thought it out more day quick from quick this big during finish wait sentence win life no very just old other calm start by few place just no not speed because also win begin score level level would do think a been many us we my young hand off like off thought type off work do us young something letter which always which again when wait close about under other today has small again off amazing are something world never through maybe one test small maybe home how much light make bright screen right letter high was next course from my this sentence before around between first house begin focus as those something press feel will you only without more last letter win while why off him seem right both maybe any ready small in like and two the down later if close during speed about only your about also steady the to letter something even they through focus ready way back both those hand by are all win my today into you different way more fast dark him sentence without it today what this open back also is have start case build while new sentence through page people click about any few an bright ready those hand before should test sentence back amazing home think better into year many home under ready well

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Why this test matters

In customer support, WPM is a direct lever on productivity. A 40 WPM agent handles roughly 30 tickets per shift; a 70 WPM agent handles 40–45. Most BPO hiring tests run a 1- or 3-minute typing assessment as part of screening, with 95%+ accuracy thresholds. If you're applying to support roles, take this test daily for two weeks before your interview — most candidates undershoot by 10 WPM versus their warmed-up speed. Tier-1 chat support roles in major BPOs (Concentrix, Teleperformance, etc.) commonly require sustained 50+ WPM.

Frequently asked questions

What WPM do BPO companies require?
Typically 35–45 WPM for entry-level voice support, 45–60 for chat/email, and 60+ for senior or technical support roles.
Is typing faster more important than typing accurately?
No. BPO hiring tests almost always weight accuracy ≥95% as a hard floor; speed only counts above that threshold.
How do BPO typing tests differ from general typing tests?
They often include numbers, punctuation, and customer-service phrasing. Train accuracy with mixed content for the closest practice.

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